Privacy Policy

3 Elephants Antiques

Last updated: 19th December 2025

3 Elephants Antiques is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use and protect your information when you use our website, contact us, or interact with our services.

1. Who We Are

Business name: ELEPHANT AT 6 PENCE LTD (t/a 3 Elephants Antiques)

Address:

39 Park Place

Park Street

Walsall

West Midlands

United Kingdom

If you have any questions about this policy or how we handle your data, please contact us via the website.

2. Information We Collect

We may collect and process the following personal data:

Information you provide to us

  • Name

  • Email address

  • Phone number

  • Enquiry details submitted via contact forms

  • Information provided when requesting valuations or services

  • Details submitted when purchasing event or fair tickets

Information collected automatically

  • IP address

  • Browser type and device information

  • Pages visited and interactions with the website

  • Cookies and similar technologies

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and messages

  • Provide valuation, clearance or related services

  • Process ticket purchases for events and fairs

  • Communicate important information about bookings or services

  • Improve our website and user experience

  • Meet legal and regulatory obligations

We only use your data where we have a lawful basis to do so.

4. Lawful Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

  • Consent – where you have given clear permission

  • Contract – where data is needed to provide a service or ticket purchase

  • Legal obligation – where required by law

  • Legitimate interests – for business operations such as responding to enquiries

5. Payments and Third-Party Services

Payments

Payments for tickets or services are processed securely via third-party payment providers such as Stripe. We do not store or process your full payment card details.

Third-party services we may use

  • Stripe (payments)

  • WooCommerce (e-commerce and ticket sales)

  • WordPress (website platform)

  • Email and hosting providers

  • Analytics tools (e.g. website traffic analysis)

These providers only process data as required to perform their services and are required to protect your data.

6. Cookies

Our website uses cookies to:

  • Ensure the website functions correctly

  • Improve user experience

  • Analyse website usage

You can control or disable cookies through your browser settings. Continued use of the site implies consent to cookie use.

A full Cookies Policy may be provided separately if required.

7. How We Protect Your Data

We take appropriate technical and organisational measures to protect your personal data, including:

  • Secure website hosting

  • Limited access to personal data

  • Use of trusted third-party providers

  • Regular updates and security practices

8. How Long We Keep Your Data

We only retain personal data for as long as necessary:

  • To respond to enquiries

  • To fulfil services or ticket purchases

  • To meet legal or accounting requirements

When data is no longer needed, it is securely deleted or anonymised.

9. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

To exercise any of these rights, please contact us via the website.

10. Links to Other Websites

Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version will always be published on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via the website.

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